Before you write, this speeds things up
Include as much of this as you can — it usually saves a round trip:
- The email address on your Panswer account
- Your device and OS version (e.g. iPhone 14, iOS 18.2 / Pixel 8, Android 15)
- The app version, from Settings → About
- What you did, what you expected, and what happened instead
- A screenshot or screen recording if the problem is visual
Common fixes
A model column shows an error
Each model runs as an isolated stream, so one failing column does not stop the others. The usual causes are a provider outage, a temporary rate limit, or the model refusing the prompt on content-policy grounds. Send the prompt again, or drop that model from the comparison and continue.
“Monthly quota reached”
Your plan's token allowance resets on a rolling 30-day cycle from the start of your billing period. Settings → Usage shows how much is left and which models spent it. Upgrade from Settings → Plan to raise the ceiling immediately.
Voice recording does not work
The app needs microphone permission. On iOS check Settings → Panswer → Microphone; on Android check Settings → Apps → Panswer → Permissions → Microphone. Denying it only disables voice input — the rest of the app works normally.
Sign-in fails or history is missing
Make sure you are signing in with the same provider (Google or Apple) you originally used — a different provider creates a separate account. If the session is stuck, sign out from Settings → Account and sign back in.
Managing or cancelling a subscription
- iOS: Settings app → your name → Subscriptions → Panswer.ai
- Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Panswer.ai
- Web purchase: Panswer app → Settings → Plan → Manage billing
Deleting the app does not cancel a subscription. See the Refund & Cancellation Policy.
Deleting your account
Settings → Account → Delete account in the app, or use the web deletion form. Everything is erased within 30 days.
Report abuse or a security issue
To report content or behaviour that violates our acceptable use rules, email support@panswer.ai with the details. Child-safety concerns are handled under our Child Safety Standards and are treated as the highest priority.
Security vulnerabilities: security@panswer.ai. Please give us a reasonable window to fix an issue before disclosing it publicly.
Frequently asked questions
What exactly does Panswer.ai do?
You type one prompt. Panswer sends it to every AI model you have selected at the same time and streams all the answers back side by side, so you can compare reasoning, tone and accuracy in a single screen instead of opening eight different apps.
Do I need my own API keys?
No. Every model is served through Panswer’s managed backend, so you sign in and start asking. Your subscription covers a monthly token budget shared across all models — there is no separate provider bill to set up.
Which models can I compare?
ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Grok (xAI), Perplexity Sonar, DeepSeek, Mistral and Llama via Groq — around twenty models in total. The catalogue is updated as providers ship new versions.
What happens if one model fails?
Nothing else stops. Each model runs as an isolated stream, so a provider outage, rate limit or content refusal only affects that one column. The rest of your comparison keeps streaming and the failed column shows the actual error.
Is my conversation data used to train AI models?
No. We do not sell your data and we do not use your conversations to train any model. Prompts are relayed to the model providers you choose purely to generate your answer. See the Privacy Policy for the full detail.
How do I cancel my subscription?
Subscriptions purchased in-app are cancelled from your Apple ID or Google Play subscription settings. Subscriptions bought through our web checkout are cancelled from the billing portal in Settings. Cancelling stops the next renewal and you keep access until the period ends.
Can I delete my account and data?
Yes — from Settings → Account → Delete account inside the app, or by submitting the web form on our account deletion page. Your account, conversations and usage records are erased within 30 days.
Is there a free plan?
Yes. The Free plan gives you 50,000 tokens a month across every provider, with no card required. Upgrade only when you run into the ceiling.
Contact details
Aura Technologies Global Ltd
Registered in England and Wales, company number 16749669
Registered office: 71–75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
Support: support@panswer.ai
Typical response time: within 48 hours on business days